API access
Tell us about the drop
Your organisation, what you’re dropping and roughly how many entrants you expect — and whether you’ll use the hosted storefront, build your own, or go headless.
One inbox, read by engineers
Talk to us.
API access for your organisation, an integration question, or a demo of a real draw — it all starts with one email, and it is answered by the people who built the platform.
hello@droploop.appUsually answered within one business day
- Usage
- based plans, no entry fees
- Yours
- checkout, payment, shipping
- Both
- hosted storefront or headless
What happens next
- 1
We reply
Within one business day, from an engineer who can actually act on it — not a ticket bot.
- 2
We provision your host
Tenants, staff roles and branding, then your first scoped API key and a webhook endpoint pointed at your stack.
- 3
You run a real draw
End to end: entries, the committed seed, the draw, claims and standby promotion — verifiable from the first one.
Never send API keys, passwords or codes — Drop Loop will never ask for them.
Helpful to include.
A little context up front turns one reply into the answer.
Integration
Name the route or event
The endpoint or event name and, for a webhook, the delivery ID from its header — every delivery is stored exactly as sent, so we can trace it.
A draw
Name the drop
The drop’s name and roughly when it ran. Every draw keeps its audit record, so we answer from the record rather than from memory.
Already answered?
Most first questions are covered in one of these three places.